We use a variety of shipping methods in order to ship our products at the lowest possible cost to our customers and in the quickest amount of time. The three couriers we use include: The United States Postal Service (USPS), Federal Express (FedEx), and United Parcel Service (UPS). We occasionally may use another service for special shipments.
Our products are typically shipped standard service, and do not require signature confirmation. Please make accommodations to receive packages at your shipping address.
For international shipments, the expected transit is a little bit longer than domestic shipments (USA). Please allow additional time for delivery. Nearly all of our products fall under duty-free materials, therefore there will be no charge for duties or import taxes. For special circumstances, duty and import taxes may be charged.
100% Satisfaction Guarantee
Our 100% Satisfaction Guarantee policy is to the customer. If you are not 100% satisfied with your purchase, you can return or cancel the order for a full refund, no questions asked. All returns must comply with our return policy.
In compliance with our 100% Satisfaction Guarantee to customers, any customer may return a physical product back to us for a full refund under the following terms: (1) The customer pays return shipping back to our facility, (2) The returned item is shipped and post-marked within 30 days of date of purchase, or within 14 days of physical receipt, whichever occurs last, (3) The item is in usable condition, unless item was damaged or defective before customer takes receipt of item, and (4) Infinity Guides receives the item back in its custody. The customer takes full responsibility for return shipping.
Return Policy for Online Courses
Digital products such as online courses can be cancelled within 14 days of purchase date for a full refund, no questions asked. The customer's access to the online course, free technical support, and complimentary customer service will be revoked upon cancellation of the order.
Reservation of Rights
InfinityGuides.com reserves the right to change or alter the policies, and any changes will be posted on this page. InfinityGuides.com also reserves the right to make exceptions for special cases.